Privacy Policy
Last Updated: 11.11.2024
Findfinity ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website, services, and software applications (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect different types of information to provide and improve our Service.
a. Information You Provide to Us
Account Information: When you register or subscribe to our Service, we may collect your name, email address, phone number, company information, billing information, and other relevant details.
Support Information: When you contact us for support, we may collect information about your inquiry, including contact details and any other information you choose to provide.
b. Information We Collect Automatically
Usage Information: We collect information about how you access and use the Service, including your IP address, browser type, device type, pages viewed, and the dates and times of access.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information and enhance your experience on our website. You can manage cookie preferences through your browser settings.
c. Information from Third Parties
We may receive information about you from third-party services, such as our payment processors or service providers. This information may include payment information, authentication details, or other relevant information.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve the Service: We use your information to operate, maintain, and improve the Service, including debugging and support.
To Communicate with You: We may use your contact information to respond to your inquiries, provide updates about your account, and send you important information about the Service, including policy changes.
For Marketing and Promotional Purposes: With your consent, we may send you promotional content about our services or related offers that may interest you. You may opt out at any time.
To Ensure Security and Compliance: We use your information to detect, investigate, and prevent fraudulent activity, unauthorized access, or breaches of our terms, policies, and legal requirements.
3. How We Share Your Information
We do not sell your personal information. We may share information in the following cases:
Service Providers: We share information with third-party service providers who assist us in operating our business, such as payment processors, data hosting, and analytics providers. These providers are contractually obligated to protect your information.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring organization. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
Legal Obligations and Security: We may disclose your information to comply with applicable laws, respond to lawful requests, or protect our rights, property, and safety or the rights, property, and safety of our users or others.
4. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. We may also retain certain information as required by law or for legitimate business purposes.
5. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate.
Deletion: You may request the deletion of your personal information, subject to legal and contractual requirements.
Data Portability: In some cases, you have the right to request a copy of your information in a structured, commonly used, and machine-readable format.
Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by following the opt-out instructions included in the emails or by contacting us directly.
To exercise any of these rights, please contact us at support@findfinity.in. We may ask you to verify your identity before fulfilling your request.
6. Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage can be guaranteed as 100% secure, so we cannot ensure absolute security.
7. International Data Transfers
Our Service is operated from India, and your information may be transferred to and stored in countries outside your own. When we transfer personal information internationally, we take steps to ensure appropriate safeguards are in place, such as contractual protections, to protect your information.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You may choose to block or delete cookies through your browser settings, though this may affect the functionality of the Service.
9. Children’s Privacy
Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under the age of 18 without verification of parental consent, we will take steps to remove that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of the Service after the changes signifies your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@findfinity.in
End of Privacy Policy